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Company Description
We innovate the way brands are built. That means we do things differently so they’re better than before. In this way, we make our clients’ most important marketing assets—their brands—win in a changing world. Our company is innovating the way brands are built for its clients through its best-in-class expertise and capabilities in Media, CRM, and creative communications services. We are headquartered in London and operates in 145 countries worldwide with more than 60,000 dedicated specialists.

As a global award-winning digital performance marketing agency, and a brand, iProspect draws upon an in-depth understanding of consumer behavior to help clients meet the fast-paced demands of the convergent world. In 2017, iProspect won over 200 awards and was named a Leader in The Forrester Wave ™: Search Marketing Agencies, Q4 2017. Top clients include Hilton, GM, Microsoft, Bank of America and P&G.

Job Description
The Account Manager is a key partner for our clients. They are an expert on client business and a leader in media recommendations with the client and internally with the agency. The Account Manager has a strong working knowledge of the media space (including digital) and available media research. This role manages the account team resource to deliver on key client objectives.

Responsibilities 

Media:

  • Support the Account Director to develop strategic directions of client business and develop detailed media plans
  • Provides media leadership to the team, in terms of client strategic direction, recommendations, and overall team development
  • Supervises the media planner/buyer, media buyer, and media coordinator on deliverables for the client business, ensuring they are in line with client briefs and objectives
  • Accountable for media plan output timelines, accuracy, and overall excellence

Reporting:

  • Reviews reports put together by the team and offer feedback and guidance
  • Ensure reports are delivered on client KPIs / objectives
  • Manage deliverables and deadlines

Research:

  • Possess in-depth knowledge of key media tools – Lens, Comb, Comscore, FB planner, Airware, FB/YT
  • Expert on using audience insights/media insights
  • Lead strategic recommendations

Client Services:

  • Build trusting, collaborative relationships with clients and partner agencies at appropriate levels
  • Lead presentations with clients and supports team in their presentations
  • Manage expectations of client deliverables, ensuring team meet deadlines

Finance:

  • Responsible for budget control management-review teams updates
  • Oversee deliverables on media discrepancy resolution-manage workload
  • Provide support/problem solving for team
  • Ensure key information is provided to the team regarding billing issues, internal agency issues, changes in account status, etc.
  • Manage billing approval as required

Leadership

  • Act as a resource for the team for advice and counsel
  • Guide and assist staff to arrive at potential solutions to problems/issues
  • Train, motivate, and develop the buying team
  • Takes an active interest in the developments of the industry and bring ideas to the wider agency

Qualifications

  • Interest in media and advertising
  • Experienced knowledge of media roles and media planning structures
  • Minimum 6 years of experience in media
  • Deadline focused
  • Advanced computer skills (MS Word, Excel, PowerPoint, Outlook)
  • Strong math and analytical skills
  • Strong communication skills
  • Organization, keeping multiple projects on-track, structuring and executing work
  • Proactive problem solving/anticipating client/team needs​
  • “Can-do” attitude and proven ability to work in a team environment

Tagged as: account management, media

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